Legal

Privacy policy

We collect only what we need to answer your request and run your trip.

Our registered company details (tax ID and registered address) are being completed and will be published on this page. Questions meanwhile: info@devbms.com

Who is responsible

Data controller: devbms.com, tax ID not yet published, not yet published. Contact for privacy matters: info@devbms.com.

What we collect and why

Data Why Legal basis
Name, email, phone, preferred contact channel and language To answer your request and send proposals Steps you ask us to take before a contract (GDPR art. 6.1.b)
Trip details: dates, places, flights, travellers, children's ages, luggage, notes To prepare the proposal and run the services you approve Pre-contractual and contractual (art. 6.1.b)
Accessibility or dietary notes you choose to write Only to adapt the services; please share only what is needed Your explicit consent (art. 9.2.a), which you can withdraw
Booking, payment and invoice records Accounting and tax duties Legal obligation (art. 6.1.c)
A pseudonymised fingerprint of your IP address on form submissions Preventing spam and abuse Legitimate interest (art. 6.1.f)

We do not ask for passports, ID documents or card numbers in our forms.

Who receives it

  • The drivers, guides or suppliers who carry out the services you approve — only the details they need.
  • Our technical providers (hosting and, when configured, email delivery), under data-processing agreements.
  • Public authorities when the law requires it.

We do not sell your data and we do not send it to advertising networks.

How long we keep it

Requests that do not become a booking: up to 24 months after the last contact, then deleted. Bookings and their accounting records: for the periods required by Spanish commercial and tax law.

Your rights

You can ask for access, rectification, erasure, restriction, portability and objection by writing to info@devbms.com. You can also complain to the Spanish Data Protection Agency (AEPD, www.aepd.es).

Cookies

See the cookie policy page for the few cookies we use. Analytics run only if you accept them.

Last updated 15 October 2026

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